taya36 Privacy Policy

1. Introduction

taya36 is an online gaming platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. In the course of providing our services — which include casino games, sports betting, live dealer tables, virtual sabong, bingo, and related features — taya36 necessarily collects and processes certain personal information about the players who use our platform.

taya36 is committed to handling that information responsibly, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. This Policy sets out our practices in clear, accessible terms so that you can make informed decisions about sharing your information with us.

This Policy should be read alongside the taya36 Terms & Conditions, which govern your use of the platform. By accepting the Terms & Conditions, you also acknowledge this Privacy Policy.

2. Data Controller

For the purposes of applicable Philippine data protection law, taya36 (operating at taya36.cam) is the data controller responsible for your personal information. This means we determine the purposes and means by which your personal data is processed.

If you have any questions about how taya36 handles your personal data, or if you wish to exercise any of your rights described in Section 10 of this Policy, you may contact our Data Privacy Officer through the contact details provided in Section 14.

3. Personal Data We Collect

3.1 Account and Identity Data

When you register a taya36 account, we collect information necessary to establish and verify your identity and comply with Know Your Customer (KYC) and anti-money laundering (AML) requirements. This includes:

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Mobile number and email address;
• Government-issued identification documents (e.g., Philippine passport, driver's license, UMID, SSS ID) when requested;
• Proof of address documentation when requested;
• Username and encrypted password credentials.

3.2 Financial and Transaction Data

To process deposits and withdrawals in Philippine Peso (PHP), taya36 collects and retains:

• GCash or PayMaya account references;
• Bank account details (BPI, BDO, Metrobank, or other supported institutions) as provided;
• Payment card information (Visa, Mastercard) processed through secure payment gateways — taya36 does not store full card numbers;
• Transaction history, including deposit amounts, withdrawal requests, dates, and processing status.

3.3 Gameplay and Activity Data

taya36 records gameplay activity for the purposes of game integrity, dispute resolution, and platform improvement, including:

• Games played, wager amounts, and outcomes;
• Bonus participation and wagering progress;
• Session duration, login and logout timestamps;
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion requests).

3.4 Technical and Device Data

When you access taya36, we automatically collect certain technical information from your device and browser, including:

• IP address and approximate geographic location (country/region level);
• Device type, operating system, and browser version;
• Platform access logs and error reports;
• Cookie identifiers and session tokens (see Section 9).

3.5 Communications Data

When you contact taya36 support or interact with us through any communication channel, we retain records of those communications, including the content of messages, timestamps, and outcomes, for quality assurance and dispute resolution purposes.

4. How We Collect Your Data

taya36 collects personal data through the following means:

Collection Method	Description
Direct registration	Information you provide when creating or updating your taya36 account.
KYC verification	Identity documents submitted during account verification processes.
Transaction processing	Payment details provided when making deposits or requesting withdrawals.
Platform usage	Automatic collection of gameplay, session, and device data while you use taya36.
Support interactions	Information shared when you contact taya36 support via any channel.
Cookies & tracking	Technical data collected via cookies and similar technologies (see Section 9).

5. Purpose and Legal Basis for Processing

taya36 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The primary purposes and corresponding legal bases are:

• Account creation and management — necessary for the performance of the contract between you and taya36;
• Identity and age verification (KYC) — compliance with legal obligations under Philippine gaming regulations and AML requirements;
• Transaction processing — performance of contract and compliance with legal obligations;
• Fraud prevention and security — legitimate interests of taya36 and its players in maintaining platform integrity;
• Regulatory reporting — compliance with applicable Philippine law and PAGCOR framework requirements;
• Customer support — performance of contract and legitimate interests in service improvement;
• Responsible gaming monitoring — compliance with regulatory requirements and legitimate interests in player welfare;
• Marketing communications — consent, where provided; you may withdraw consent at any time.

6. Data Sharing and Third-Party Disclosure

6.1 Service Providers

taya36 engages third-party service providers who process personal data on our behalf to deliver platform functionality. These include payment processing providers, KYC verification services, game content providers, and technical infrastructure operators. All such providers are contractually bound to process data only as instructed by taya36 and to maintain appropriate security standards.

6.2 Regulatory Authorities

taya36 may disclose personal data to regulatory and law enforcement authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission — when required to do so by law, court order, or regulatory direction. taya36 will comply with all such requirements in good faith.

6.3 No Sale of Data

taya36 does not sell, rent, trade, or otherwise transfer your personal information to unaffiliated third parties for their own commercial or marketing purposes. Any data sharing is limited to what is described in this Section and is carried out under appropriate legal safeguards.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of taya36 assets, personal data held by taya36 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change in data processing practices that results from it.

7. Data Retention

taya36 retains personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Specific retention periods include:

• Account data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with Philippine AML regulations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• KYC documents: Retained for the period required by applicable regulation, typically five (5) years from the end of the business relationship;
• Support communications: Retained for a period of three (3) years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter for compliance documentation.

When personal data is no longer required, taya36 will securely delete or anonymize it in accordance with our data lifecycle management procedures.

8. Data Security

taya36 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and taya36 servers;
• Encryption of sensitive data fields at rest in our databases;
• Strict access controls and role-based permissions limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability monitoring;
• Incident response procedures for timely detection and management of data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, taya36 will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device by a website you visit. taya36 uses cookies and similar technologies (such as local storage and session tokens) to make the platform function correctly, remember your preferences, and understand how players use our services.

9.2 Types of Cookies taya36 Uses

• Strictly Necessary Cookies: Required for the platform to operate. These include session authentication cookies and security tokens. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences, such as language settings and logged-in state, to provide a smoother experience.
• Analytics Cookies: Help taya36 understand aggregate usage patterns — such as which pages are visited most or where technical errors occur — so we can improve the platform.
• Performance Cookies: Used to monitor platform speed and reliability on different devices and network conditions, including Philippine mobile networks.

9.3 Managing Cookies

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the taya36 platform, including the taya36 Login function. Disabling non-essential cookies will not prevent you from using the platform but may affect your experience.

10. Your Data Protection Rights

Under the Data Privacy Act of 2012 and applicable Philippine data protection regulations, taya36 players have the following rights with respect to their personal data:

• Right to be Informed: You have the right to know how your personal data is being collected and processed, as described in this Policy;
• Right of Access: You may request a copy of the personal data taya36 holds about you;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where there is no compelling legal basis for continued processing, subject to regulatory retention obligations;
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request your personal data in a structured, commonly used format for transfer to another service provider, where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact taya36 through the details provided in Section 14. taya36 will respond to all verified requests within thirty (30) days. Identity verification will be required before taya36 can act on requests relating to account data.

11. Minors and Age Restriction

taya36 strictly prohibits the use of its platform by individuals under the age of twenty-one (21) years, in accordance with Philippine law governing casino-style gaming. taya36 does not knowingly collect personal data from individuals under the age of 21.

If taya36 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, the data will be reviewed, and appropriate action will be taken in accordance with applicable law and taya36's Terms & Conditions. If you have reason to believe that a minor has registered an account on taya36, please notify us immediately at [email protected].

12. International Data Transfers

Some of taya36's service providers and technical infrastructure may be located outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, taya36 takes steps to ensure that appropriate safeguards are in place to protect the data in accordance with Philippine data protection standards.

Such safeguards may include contractual clauses requiring recipient organizations to maintain data protection standards equivalent to those required under Philippine law, and taya36 will only transfer data to jurisdictions or organizations that can provide adequate protection for your personal information.

13. Changes to This Privacy Policy

taya36 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, taya36 will provide notice through the platform and/or via your registered contact details, with a reasonable period for you to review the changes before they take effect.

The date at the top of this Policy reflects when it was last updated. Continued use of the taya36 platform following notice of a policy update constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or taya36's data protection practices, please contact our support team. Our team is available 24 hours a day, seven days a week, and responds in clear Filipino-English.

Contact us at: [email protected]

Please include your registered username or mobile number in any privacy-related inquiry. For requests to exercise your data rights, please indicate the specific right you are seeking to exercise and provide sufficient information to allow us to verify your identity.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon written request submitted to the contact address above.